FAQs - Bula Kava House Rewards Program

FAQs - Bula Kava House Rewards Program

Bula Kava House would like to thank all of our loyal customers for joining our rewards beta program back in November! The Bula Kava House Loyalty Rewards program is still continuing - and today, we're here to answer some questions we've heard from our customers.


How do I join Bula Kava Rewards?

Customers with store accounts are automatically enrolled. If you don't have one, please create a store account to join today.

How do I earn points?

  • Create your free account today and get 100 welcome points.
  • Make a purchase and get 10 points for every $1 you spend (excluding any shipping fees & taxes).
  • Get 500 points for every new referral that successfully completes a first-time purchase.

To see your points history, please go to the Points History page after you log into your account on the Rewards Widget.

How do I check my balance and redeem rewards?

After you log in to your store account, you can click on the Rewards Widget (at the bottom of the home page) to see account information, redeem rewards, and more.


How do I use my rewards?

Rewards are issued as discount codes that can be applied on the payment page during checkout (only one discount code per order). To redeem rewards, please go to the Reward Redemption page after you log into your account on the Rewards Widget.


When do I earn points when I make a purchase?

Points would be earned when an order's "Fulfillment Status" becomes "Fulfilled".

More Questions?

If you have more questions about our rewards program, leave us a comment on this post! We'd love to get feedback and we appreciate your loyalty. Thank you for being a Bula Kava House customer!

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